After reviewing our comparison guide, you will fully comprehend the most effective email marketing bundles available. By learning about the many different features and elements of both systems through reading this, you will be able to judge for yourself which is superior.
To preserve its long-standing dominance in the email marketing industry, Mailchimp entered the e-commerce market, enabling businesses to launch online storefronts. It developed its system into a marketing communication hub.
Constant Contact provides technology for small businesses that make digital marketing simpler and more effective. Whether the goals are to increase revenue, attract new clients, or captivate an audience, Constant Contact strives to assist users in developing solid relationships and accomplishing their goals.
MailChimp vs Constant Contact: Overview
MailChimp
In addition to turnkey e-commerce, improved automation, and sometimes even integrated customer relations management (CRM) solutions, Mailchimp, a longtime pioneer in the email marketing sector, is now expanding its product offering. The most recent version of Mailchimp offers alternatives for everything from site hosting to layout. Its wonderful that Mailchimp has maintained all of these new features within the constraints of its renowned app architecture. Still in use is a well-known and straightforward framework.
A web-based email campaign service called Mailchimp is used by millions of people all over the world. Users of the program can track client participation and disseminate newsletters through a wide range of social networks. Among other things, the software has features for creating tailored emails, organizing Facebook advertisements, automating follow-ups, and managing campaigns.
Mailchimp users can collect and review their email responses. The application offers a variety of modes for user participation and data presentations. Users of Mailchimp may design, share, and subscribe to email newsletters from any location. An interactive drag-and-drop interface allows users to create and distribute eye-catching email messages. Using built-in reports and analytics technologies, marketers may monitor consumer behavior or produce ad hoc reports.
Additionally, Mailchimp has a mobile app for iOS and Android devices. In order to recruit subscribers, receive campaign updates, and track social media activity, the program only serves as a shortcut to users email campaign domains.
Constant Contact
This particular brand of email marketing software has functions that are easy to use and help you be more effective in your marketing. You can quickly create and modify email marketing that is perfect for your company and your target market using its simple drag-and-drop interface. Its autoresponder feature enables you to send personalized emails to the right recipients at the right time.
Simply add existing contacts to Constant Contacts automatic lists, and the service will start delivering them pre-written messages on your behalf to keep them interested. You can keep an eye on who is viewing, clicking, or posting the emails as well as your social media posts in real-time with the use of its email monitoring features.
MailChimp vs Constant Contact: Pricing
Mailchimp continues to have a straightforward pricing structure while adding so many extra features. Its impossible to deny the free option, especially given how liberally Mailchimp makes its essential features available. Seven advertising networks are available, as well as one-click automation, basic layouts, a CRM, polls, websites, and custom domains.
All of these features are included-even without cost. Because of this innovative strategy, Mailchimp is a desirable and user-friendly way to try out practically all of the sites functions.
The Core and Plus email marketing packages from Constant Contact may be affordable for the vast majority of small businesses. Both plans include an email editor, several email templates, built-in recommendations, and subject line A/B testing, all of which are important for creating polished marketing emails.
So how do the prices of Constant Contact and MailChimp compare?
| Pricing | Constant Contact | MailChimp |
| Free plan | N/A | Up to 2000 subscribers / 10000 emails. |
| 5000 subscribers | $65 a month | $59 a month |
| 10 000 subscribers | $95 a month | $87 a month |
| Pay as you go | N/A | 1000 emails - $30 5000 emails - $100 10000 emails - $200 |
MailChimp vs Constant Contact: Pros and Cons
| Pros | Cons | |
| Constant Contact | The UI is simple and elegant. Various third-party connectors are available. Superior rate of email delivery. | The Templates arent very flexible. When you have hundreds of contacts, the cost will rise. There is no multichannel automation. |
| MailChimp | Complete marketing hub Flexible pricing and a workable free tier. Options for revenue sharing are provided by websites and e-commerce strategies. Incorporates turnkey e-commerce for retailers. | Mediocre email template usage. The ability to track campaigns is restricted and challenging. |
MailChimp vs Constant Contact: Features
These email marketing solutions may be relied upon to give us the best features. Any form of modern equipment has an astounding range of alternatives. Examining each services unique features from Constant Contact and MailChimp.
| MailChimp | Constant Contact |
| AB Testing, Auto-Responders, CAN-SPAM Compliance, Customer Surveys, Drip Campaigns, Dynamic Content, Event-Triggered Actions, Image Library, Landing Pages/Web Forms, List Management, Mobile Optimized Emails, Reporting/Analytics, Subscriber Management, Template Management, WYSIWYG Editor. | AB Testing, Auto-Responders, CAN-SPAM Compliance, Customer Surveys, Drip Campaigns, Dynamic Content, Event-Triggered Actions, Image Library, Landing Pages/Web Forms, List Management, Mobile Optimized Emails, Reporting/Analytics, Subscriber Management, Template Management, WYSIWYG Editor. |
MailChimp vs Constant Contact: Technical Details
MailChimp:
| Platforms | Web, Phone |
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Business Model | SaaS |
| Supported Languages | Afrikaans, Arabic, Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Irish, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Icelandic, Italian, Japanese, Central Khmer, Korean, Latvian, Lithuanian, Macedonian, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swahili, Swedish, Tamil, Thai, Turkish, Ukrainian, Vietnamese, Chinese (Simplified), Maltese |
| Offerings | Free TrialFree/Freemium Version |
| Integrations | Google Analytics, Ambassador Referral Marketing Platform (discontinued), Pipeliner CRM, ClinchPad, Provide Support Live Chat, Planyo Online Booking System, Deal Maker, LiveChat, Insightly, Mautic (open source), RealtyJuggler Real Estate Software, TrenDemon, Teamgate CRM, Yapsody, SoClever, TeamSupport, Boingnet, Survicate, Miva Merchant, Devart Excel Add-ins, FreshBooks, Freshdesk, Zyprr Inc, Skyvia, Scoro, Musqot Marketing Planner, Zoho Forms, LinkedIn Sales Navigator for Gmail, Aurea List Manager, 123FormBuilder, JRNI (formerly BookingBug) |
Constant Contact:
| Platforms | Web |
| Operating Systems | Unspecified |
| Mobile Application | AndroidiPhoneiPad |
| Business Model | Cloud, SaaS, Web-Based |
| Supported Languages | Danish, German, English, French, Italian, Dutch, Norwegian, Portuguese, Spanish, Swedish |
| Offerings | Free Trial |
| Integrations | RedHorse CRM, Zyprr Inc, Aurea List Manager, Shopify, BigCommerce, Adobe Commerce (Magento Commerce) |
MailChimp vs Constant Contact: Reliability and Support
Customer service is an important factor to take into account before purchasing a new software. The support ratings for MailChimp, Constant Contact, and ActiveCampaign are compared below.
Although MailChimp offers a wide range of customer service solutions, the selection is quite limited for the lower tiers. With the free plan, you are only permitted to use the platforms knowledge base. But you may actually find everything you need online, such as practical videos or step-by-step tutorials. Once you pay for a subscription, you have access to live chat and email support whenever you need it. If you want phone assistance, you must select the most expensive option.
Constant Contact offers live chat, mobile, email, forum, and knowledge base as its support channels. You can easily email support by choosing Email Assistance from the Contact Us drop-down menu. However, the agents dont offer nonstop support. On the other hand, finding the web chat feature supports a little more digging through the help documents. Users also have the option to communicate with each other via Twitter on the platform.
| MailChimp | Constant Contact |
| 4.4/5 | 3.5/5 |
| Email/Help Desk FAQs/Forum Knowledge Base 24/7 (Live Rep) Chat | Email/Help Desk FAQs/Forum Knowledge Base Phone Support Chat |
MailChimp vs Constant Contact: Awards & Featured
| Constant Contact | MailChimp |
| 2012 and 2013 Stevie® Award Winner for Customer Service Department of the Year, Boston Business Journal Award for Most Admired Public Technology Company, DM Confidential Dealies Award for Best Email Service Provider, Best in Biz Gold Award for SaveLocal in the Small or Medium Business Service of the Year category, Gold Stevie® Award Winner in the Company of the Year - Computer Services category in the 2012 American Business Awards℠,2012 Deloitte Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences, and clean technology companies in North America,2012 and 2013 BtoB Social Media Marketing Awards for Constant Contacts use of Facebook®, Twitter®, and Pinterest®,2012 Small Business Influencer Award, Boston Business Journals Power 50 Award, Silver Stevie® Award for Sales Department of the Year,2020, 2021 and 2022 Trustradius Top-Rated Awards. | Leading companies and customers appreciate the efficiency and knowledge of our support team. We received 14 coveted Stevie Awards in the previous three years for our outstanding service. The 8th Annual Shorty Awards, TrustRadius Top Rated 2022, TrustRadius Best Feature Set Summer 2022, TrustRadius Best Relationship Summer 2022, TrustRadius Best Value for Price Summer 2022, TrustRadius Best Relationship 2022, TrustRadius Best Value for Price 2022, TrustRadius Best Feature Set 2022, TrustRadius Top Rated 2021, TrustRadius Best Usability 2021, TrustRadius Top Rated 2020, TrustRadius Top Rated 2019, TrustRadius Top Rated 2018. |
Who is the Champion?
| Constant Contact | MailChimp | |
| Ease of Use | 4.3 | 4.4 |
| Customer Service | 4.2 | 4.2 |
| Features | 4.1 | 4.4 |
| Value for Money | 4.0 | 4.4 |
| Overall | 4.3 | 4.5 |
As per the ratings, presented above we can easily conclude that MailChimp has got better ratings for everything. This proves that MailChimp is comparatively better than Constant Contact.
FAQs
Constant Contact
Constant Contact: What Is It?
Constant Contact is a packed email marketing platform with real-time reporting, drag-and-drop customization, and social network integration. It is a tool for sending out mass emails to SMB clients. As of 2019, Constant Contact also provides solutions for supporting midsize enterprises, including a site and landing page generator.
Can you use Constant Contact as a CRM?
An all-encompassing CRM platform is provided by Constant Contact in association with SharpSpring. You would be far better off looking at one of these CRMs for small businesses, which are considerably more reasonably priced, instead of paying $399 per month. There are also a ton of top-notch free CRMs available.
How can I end my subscription to Constant Contact?
Unfortunately, you must call Constant Contact during regular business hours (Eastern time) to terminate your account. The hotline for the US and Canada is as follows: 855-229-5506.
MailChimp
Is Mailchimp free? What’s the catch here?
Its not a bad deal at all. You are allowed to mail up to 10,000 emails each month to 2,000 subscribers. The caveat is that you arent allowed to utilize all the capabilities (reporting and testing are restricted, for example), and your emails will have a little MailChimp advertisement. Once you reach the 2,000 subscription cap, it becomes rather expensive.
Can affiliate links be included in newsletters delivered using MailChimp?
In general, you are allowed to include links in the newsletters, but there is a list of sites that are prohibited. They wont allow you to send the email if it contains your affiliate link.
What is the purpose of Mailchimp?
An all-encompassing marketing tool called Mailchimp is utilized by people and businesses of all kinds. You can control everything, including e-commerce and email newsletters, and automation.
Conclusion
Constant Contact and MailChimp provide a wide range of options for customizing email campaigns and improving open rates. Each of these technologies has benefits and drawbacks. But taking into account the aforementioned aspects, MailChimp seems to outperform Constant Contact. However, keep in mind that MailChimp performs best for marketers with little to no expertise.
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